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eBook MP Service Management with Service Model Software Access Card (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences) download

by Mona J. Fitzsimmons,James A. Fitzsimmons

eBook MP Service Management with Service Model Software Access Card (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences) download ISBN: 0077841204
Author: Mona J. Fitzsimmons,James A. Fitzsimmons
Publisher: McGraw-Hill Education; 8 edition (January 22, 2013)
Language: English
ePub: 1617 kb
Fb2: 1170 kb
Rating: 4.9
Other formats: rtf doc rtf azw
Category: Work and Money
Subcategory: Management and Leadership

FREE shipping on qualifying offers. The text is organized in four parts: Part One: Understanding Services.

This book is a must for everyone that are interested in any type of service process. I am a practicing service professional and I consult this book frequently.

James A. Fitzsimmons. Service Management: Operations, Strategy, Information Technology. James A. Service Management Operations, Strategy, Information Technology. This book is a must for everyone that are interested in any type of service process. 4 people found this helpful. Service Management: Operations, Strategy, Information Technology with CDROM by James A. Fitzsimmons (2007-10-30). Fitzsimmons is the author of 'MP Service Management with Service Model .

Expected speedy worldwide shipment with full tracking information delivery in 3-5 business days. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50.

Items related to MP Service Management with Service Model Software . James Fitzsimmons received a .

ISBN 13: 9780077841201. and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory. from Western Michigan University, and a P. with distinction from the University of California at Los Angeles.

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Published January 22nd 2013 by Irwin/McGraw-Hill. Lists with This Book. This book is not yet featured on Listopia.

McGraw-Hill/Irwin Series Operations and Decision Sciences. By (author) James Fitzsimmons, By (author) Mona Fitzsimmons.

and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory. Mcgraw-Hill/Irwin Series Operations and Decision Sciences. See all 3 brand new listings. 8th. Contained Items Statement. Country of Publication.

Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving

The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.
Comments: (7)
Hinewen
Book has great theory but when it comes to later chapters with numbers, they are extremely confusing. They are assuming readers already know how and they skip steps. Doing exercises which require calculations are extensively challenging.
Cheber
Book came in torn apart, the corner looks like a dog went after it. Manageable and can use it, but it is not what i would consider "good condition"
lets go baby
good book
Zut
Exactly as expected. Has a ton of useful information.
Meri
This book is not cheap, but worth each penny! Very explanatory and rich in case studies!
Renthadral
Excellent ! Served the purpose.
Llallayue
I had a hard time finding a decent price for this book, as it is fairly new. I am glad that I checked Amazon! They had the best price out there! I received the book brand new in safe package in a timely manner. I will definitely recommend this book and Amazon to any college students looking for the best priced and convenient place to rent their textbooks!
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