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eBook Mind Your Ps Qs: How to achieve Quality through Process Improvement: a handbook for humans. download

by David Covey

eBook Mind Your Ps  Qs: How to achieve Quality through Process Improvement: a handbook for humans. download ISBN: 0595277543
Author: David Covey
Publisher: iUniverse, Inc. (May 19, 2003)
Language: English
Pages: 122
ePub: 1650 kb
Fb2: 1897 kb
Rating: 4.7
Other formats: lit docx docx lrf
Category: Work and Money
Subcategory: Management and Leadership

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FREE shipping on qualifying offers. Originally written as a guide for Humans involved in Process and Quality Improvement in 'hi-tech' industries, Mind Your Ps and Qs can be equally applied to Business Improvement and indeed any Change Management or Organisational Development field where the human and organisational factors (and often political ones too!) are dominant.

Mind Your PS & QS book. Mind Your Ps & Qs" is a concise handbook that fills the gaps left by the models.

Mind Y. Specifications.

Ps and Qs are just the plurals of the letters P and Q. There is some disagreement amongst grammarians about how to spell Ps and Qs - either upper-case or lower-case and either with or without an apostrophe

Ps and Qs are just the plurals of the letters P and Q. There is some disagreement amongst grammarians about how to spell Ps and Qs - either upper-case or lower-case and either with or without an apostrophe. You may see the phrase as 'mind your p's and q's' or 'mind your Ps and Qs' or 'mind your P's and Q's' or (less often) as 'mind your ps and qs'. I've opted for Ps and Qs. Doubts also exist as to the original meaning

When people attribute human characteristics to nonhuman objects they are amenable to anthropomorphism.

When people attribute human characteristics to nonhuman objects they are amenable to anthropomorphism. For example, human faces or the insertion of personalized labels are found to trigger anthropomorphism. Two studies examine the effects of these features when included in decorative pictures in multimedia learning materials.

Library descriptions. No library descriptions found. LibraryThing members' description.

David Covey's book on improving quality and success in a consumer-driven world is titled Mind Your Ps & Qs, using key . com: Mind Your Ps & Qs: How to achieve Quality through Process Improvement: a handbook for humans. 9780595277544): David Covey: Books.

David Covey's book on improving quality and success in a consumer-driven world is titled Mind Your Ps & Qs, using key phrases starting with "p" and "q" to illustrate his points. Edward Makhene has written a philosophy book titled Mind Your Ps and Qs: Philosophy Goes to High School with the goal of having students study and analyze society's.

Improvement models tend to concentrate on the area to be improved, failing to provide a cohesive framework for the humans who have .

Improvement models tend to concentrate on the area to be improved, failing to provide a cohesive framework for the humans who have to implement themA Mind Your . Improvement models tend to concentrate on the area to be improved, failing to provide a cohesive framework for the humans who have to implement themA Mind Your Ps & Qs is a concise handbook that fills the gaps left by the models.

How to Unpack Your Mission Into Action. Taking some time to visualize yourself achieving your goals (and imagining how that feels) will fuel your determination

How to Unpack Your Mission Into Action. That, in turn, affected how he acted, and through the process he started to display behaviors that were consistent with that theme. Taking some time to visualize yourself achieving your goals (and imagining how that feels) will fuel your determination.

Understanding quality and seeking to improve it is arguably the core . How to apply the Deming cycle to improve your business processes

Understanding quality and seeking to improve it is arguably the core purpose behind undertaking process improvements. But where did this philosophy of process. How to apply the Deming cycle to improve your business processes. The important distinction between PDSA and PDCA. How PDSA is employed in the medical field. To progress the development of the science of improvement, a greater understanding of the use of improvement methods, including PDSA, is essential to draw reliable conclusions about their effectiveness. And that’s why we’re writing this article! What is the Deming Cycle? (Source).

It is humans who have to change the way they work in order to improve quality for customers. Improvement models tend to concentrate on the area to be improved, failing to provide a cohesive framework for the humans who have to implement them Mind Your Ps & Qs is a concise handbook that fills the gaps left by the models. The advice offered is pragmatic, and does not shy away from the problems that will have to be faced in order to ensure success; specifically that everyone in the organization has their part to play.The author uses various "Ps" and "Qs" by way of illustrating what has to be done to successfully implement improvements. There are role-specific "Ps" and "Qs", as well as five that are vital to all improvement programs of whatever type:·Prepare·Quantify·Preach Quality·Persevere·People
Comments: (3)
Rleillin
In writing this review I have to first declare that I do have a past professional connection with the author having worked with him on one of his improvement projects 10 years ago. That said , I beleive the only bias in my review is possibly in the last sentence...
'Changing attitudes is never easy but that's what you have to do', says Covey, 'and you have to do this before you start implementing process improvements...' Originally written as a guide for Humans involved in Process and Quality Improvement in 'hi-tech' industries, Mind Your Ps and Qs can be equally applied to Business Improvement and indeed any Change Management or Organisational Development field where the human and organisational factors (and often political ones too!) are dominant. And hands up all those who've ever worked on process improvement programs where the human factors are not the dominant issue...
Really a lite 'conversational' read to brush up on the human aspects of Quality and Process Improvement for those experienced in the field or as an introduction to new entrants, this book is packed with practical advice from real life experience. For the more experienced reader, David sometimes appears to state the obvious, but in this business the obvious is often what needs to be stated and re-stated again and again. Getting the message across to your target audience, the decision makers and practitioners who will make or break your improvement effort is, as the book makes clear, at least half the battle.
The book may lack a formal theoretical base but that's not what we're aiming for here and, as the author himself says, there are many works in the field based on formal models and Business School theory. This is a practical book full of real life experience and an entertaining read. My only real criticism is that I could have read more... Truly a Handbook For Humans. If you're human, or have to deal with humans, buy it, read it, apply it!
Kearanny
A refreshingly frank, clear dissertation on the fundamentals of planning and managing a successful project.

This is a fireside chat, where 'stating the obvious' is clearly identified as the starting point for any task to have a chance of a successful conclusion. It is 'the obvious' that is too often the victim of office politics and personal agendas - identifying it, openly, is the very best way to circumvent these twin evils.

It seems not all reviewers have understood from where this author is coming; indeed, what a pleasant experience it is to find an author secure enough in his research and experience, who doesn't feel the urge to spray the latest industry buzzwords all over his text in the pursuit of being up with the latest fad.

In conclusion, this book is an easy read, is of manageable length but always manages to keep the reader fully informed, via the 'Pertinent Questions', of each and every step needed to bring a project to successful, affordable and timely completion.
playboy
I've been a senior manager for many years now, and I always find it interesting to read the latest load of so-called 'business improvment' books when they are printed. Unfortunately, this is yet another book to add to the recycle pile.
It fundamentally fails to grasp any of the points that it attempts to make, and manages to use just about every management cliche ever devised, including some that were even new on me! Personally, I find books such as this similar to the story of the Emperor's New Clothes: It may well be the flavor of the month, but in time, people will see it to be totally transparent.
However, if you want to try to master the art of using thousands of words to say nothing, then maybe this book is for you after all!