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eBook Crisis Management: Planning for the Inevitable download

by Steven Fink

eBook Crisis Management: Planning for the Inevitable download ISBN: 0814458599
Author: Steven Fink
Publisher: AMACOM; 1st Printing edition (June 8, 1989)
Language: English
Pages: 245
ePub: 1918 kb
Fb2: 1947 kb
Rating: 4.4
Other formats: doc azw mbr docx
Category: Work and Money
Subcategory: Management and Leadership

Crisis Management book.

Crisis Management book.

Solid crisis-management plans and regular training with realistic drills are essential components for managing a real crisis. Fortunately, many in the chemical industry understand that good crisis management is a critical tool for running a business. This paper summarizes the essential steps of managing a crisis should one strike, provides guidance on communicating with the public during a crisis, outlines the elements that should be included in a crisis-management plant, and discusses how to set up a crisis-management training program. Theoretical Substation of the Model.

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amp; American Management Association. Crisis management : planning for the inevitable. Book, Online - Google Books. New York, NY : American Management Association, c1986 245 p. : ill. New York, NY : American Management Association. and American Management Association. Crisis management : planning for the inevitable, Steven Fink American Management Association New York, NY 1986. Australian/Harvard Citation. amp; American Management Association.

Steven Fink ranks as one of the world's leading authorities on crisis management, crisis communications, and economic espionage. Currently president of Lexicon Communications, he has counseled global corporate leaders at such companies as ExxonMobil, Warner Lambert/Pfizer, Schick/Wilkinson Sword, ARCO, Northrop Grumman, Dun and Bradstreet, and Northern Telecom.

Find many great new & used options and get the best deals for Crisis Management: Planning for the Inevitable . Authors: Fink, Steven. Many of the books in our Antiquarian Rare Collectable category have been photographed by our team. Condition: Used; Good.

Authors: Fink, Steven.

Published by Thriftbooks. What transpired, not only helped me deal with the immediate issue, but started a course of action that I still employ today.

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Looks at the way businesses have handled various crises, explains how to predict the development of problems, and tells how to set up crisis management guidelines
Comments: (7)
I had to buy this book for a course at AMU. This book was written in 1986. While there are principles that can be learned from books written pre 9/11, books written before 2001 about topics such as "Crisis Management" better have a lot of good material to justify being picked over a book that contains the lessons learned post 9/11. This book has good principles, but needs to be updated with post 9/11 examples/case studies. How am I supposed to take it seriously when it talks about Telex being used more frequently than e-mail? In it's time it was probably an awesome text. Now it's 26 years old.
"The Ross Leadership Crisis Challenge takes students and places them in a realistic crisis scenario where they act as senior executives at a major company. The event highlights critical skills useful for leaders: Using judgment to navigate a difficult situation, thinking on one's feet and persuasively articulating a point of view.
Much more than a case competition, this event will test the students' ability to think clearly, integrate and apply the skills they have learned so far in the Core, and communicate under pressure. Participants compete for a $500 Merit Scholarship and a section prize."


Before participating in this competition, I read the Crisis Management book by Steven Fink. I paid special attention to the Crisis Communication chapters and the case studies at the end of the book.

To start the competition, 20 teams of 4 students were given a crisis simulation and ~3 hours to prepare for a board of directors meeting. In this meeting we met with business school professors that grilled us on all aspects of our proposed response. The book gave me ideas for accurately identifying the crisis and helped me understand the value of transparency in communications.

My team advanced to the finals, where we were put on stage in front of hundreds of classmates and teachers. Jounalists from across the country were gathered to simulate a live press conference. The journalists represented many different stakeholders - including customers, workers, community members, shareholders, and politicians. My team relied on many of the ideas in the tylenol case study to quickly prepare our message. We prioritized the health of the community, we controlled the message by being forthcoming with information, and delivered our message with poise. As a result, we each won merit scholarships.

We had a great experience - I'm convinced that we wouldn't have performed as well without reading this book. Thanks!
Book required for class and best deal out there.
Early Waffle
What i ordered and expected
it shows you a lot of information that can be used in school and in real life experiences. it has many aspects on how to manage better. overall, good book. thanks
An extremely good book on crisis and how some groups have handled them. It gives you a good insight on how crisis can sneak up on you, or even worse, how it can jump you even though you are watching out for it.
This is a book that every professional working in crisis management or emergency planning should read and keep in their personal library. This recently re-released book is truly a crisis management standard.
Crisis Management is incredibly interesting and this book even though its a little bit outdated, so many interesting and important crises have happened throughout this time it still explains the concepts and how to manage a crises in an amazing way! Would love an updated version!