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eBook Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship (MIT Press) download

by Clifford Nass,Scott Brave

eBook Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship (MIT Press) download ISBN: 0262140926
Author: Clifford Nass,Scott Brave
Publisher: The MIT Press (July 22, 2005)
Language: English
Pages: 319
ePub: 1743 kb
Fb2: 1684 kb
Rating: 4.7
Other formats: azw mobi txt lit
Category: Technologies
Subcategory: Computer Science

Clifford Nass is Professor, Department of Communication, and Codirector, Kozmetsky Global Collaboratory, at. .

Clifford Nass is Professor, Department of Communication, and Codirector, Kozmetsky Global Collaboratory, at Stanford University. He is the author of The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. I bought this book thinking I would skim it for ideas before writing a proposal.

In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice techlogies can readily and effectively .

In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice techlogies can readily and effectively tap into the automatic responses all speech - whether from human or machine - evokes. Wired for Speech demonstrates that people are voice-activated : we respond to voice techlogies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly techlogy.

With Wired for Speech, Clifford Nass and Scott Brave have done a brilliant job of tracing the implications of the intensely social nature of speech for the burgeoning arena of voice interface systems. Anyone interested in these systems would do well to read this book. Arizona State University, author of Influence: Science and Practice. Mouseover for Online Attention Data.

In Wired for Speech, Clifford Nass and Scott Brave reveal how How interactive voice-based technology can tap into the automatic and powerful responses all speech-whether from human or machine-evokes. Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech-whether from human or machine-evokes.

Thus the book Human–Computer Relationship seems to suffer from not knowing its audi- Clifford Nass and Scott Brave ence well, which is odd as this is precisely the (Stanford University) lesson that the book tries to impart

Thus the book Human–Computer Relationship seems to suffer from not knowing its audi- Clifford Nass and Scott Brave ence well, which is odd as this is precisely the (Stanford University) lesson that the book tries to impart

In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and . Clifford Nass is Professor, Department of Communication, and Codirector, Kozmetsky Global Collaboratory, at Stanford University

In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech - whether from human or machine - evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. Clifford Nass is Professor, Department of Communication, and Codirector, Kozmetsky Global Collaboratory, at Stanford University.

Clifford Nass earned a . The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. Cambridge University Press, 1996. cum laude in mathematics from Princeton University in 1981. He is the author of three books: The Media Equation, Wired for Speech, and The Man Who Lied to His Laptop. He has also published over 150 papers in the areas of human-computer interaction, statistical methodology, and organizational theory.

Human–Computer Relationship. Clifford Nass and Scott Brave. tation, lack of detail in the book itself, and. continually having to refer to the notes. Stanford University). Use of speech recognition in the modern era is gaining momentum because of its naturalness and ease of use. Computers are now trained to learn by themselves and are able to interact with the user using voice commands. In this article we have proposed a voice enabled interactive framework for applications based on Automatic Speech Recognition and Speech Synthesis.

In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and .

In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech-whether from human or machine-evokes. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology

book by Clifford Nass. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech - whether from human or machine - evokes.

Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech -- whether from human or machine -- evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology.

Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?), whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more. Nass and Brave's deep understanding of both social science and design, drawn from ten years of research at Nass's Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.

Comments: (3)
Drelalen
Good
Jaberini
If you're designing voice user interfaces, you should buy this book.

The basic premise of the book is that when a computer has a voice--and it doesn't matter whether the voice is a recorded human or synthesized--people are going to subconsciously interact with the computer as if it is human (bringing their biases about gender, ethnicity, and personality).

I bought this book thinking I would skim it for ideas before writing a proposal. The proposal was focused on improving human-computer interaction for a communications device that uses voice (speech recognition) as the input and the output.

Well, I skimmed the first couple of chapters and realized that I really should read them more closely. I learned a couple of great nuggets on voice gender that influenced what I would include in the proposal.

Then I skimmed the next couple of chapters on personality of voices, realized I should read those more closely, learned a few more nuggets that I knew were going into the proposal.

At that point, I realized I needed to read the whole book closely and fast. Luckily, that was not a problem. The book is an easy read. Every chapter talks about an important design issue for voice user interfaces, describes the decisions that a designer could make, then outlines the research that was done, explains what was learned from the research, and discusses the implications of that research for how you should design your interface.

In short, this book completely changed the proposal, and I think we have a much better chance of winning the business. Furthermore, I have already identified about 5 major things we can do to improve our exsisting products that I did not know about before reading this book.
Jugami
This is must reading for anyone in e-commerce marketing. The insight that can be gained from this book is amazing.